66wi Casino Privacy Policy

1. Introduction & Scope

This Privacy Policy ("Policy") describes how 66wi ("66wi," "we," "us," or "our") collects, uses, discloses, and safeguards personal information relating to individuals ("you," "Player," or "User") who access or use the 66wi online casino platform at 66wi.club (the "Platform"), including all games, account services, payment functions, promotional features, and customer support channels.

This Policy applies to all personal data processed by 66wi in connection with the Platform, regardless of the device or method through which you access it. It covers data collected through the website, any associated mobile browser experience, live chat interactions, email communications, and payment processing flows.

This Policy should be read alongside 66wi's Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement governing your use of the 66wi Platform.

2. Data Controller

For the purposes of applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules, 66wi acts as the personal information controller with respect to the data of its registered players and website visitors.

Questions, requests, and complaints relating to this Policy and the processing of your personal data may be directed to the 66wi Data Privacy contact via email at [email protected]. Please mark the subject line clearly as "Data Privacy Request."

3. Data We Collect

66wi collects the following categories of personal data from players and platform visitors. The specific data collected in each category depends on how you interact with the Platform.

66wi does not intentionally collect sensitive personal information — such as health data, biometric data (beyond facial photos required for KYC identity matching), or political opinions — unless specifically required for regulatory compliance purposes, in which case the legal basis and necessity will be communicated to you at the time of collection.

4. How We Collect Your Data

66wi collects personal data through the following channels and methods:

• Directly from you: When you register a 66wi account, complete the KYC verification process, make a deposit or withdrawal, update your account settings, contact our support team, or participate in a promotion.
• Automatically: When you access and navigate the Platform, our systems automatically collect technical and usage data including your IP address, device information, pages visited, session duration, and game interactions.
• Through payment processors: When you make a deposit or withdrawal via GCash, PayMaya, BPI, BDO, or Metrobank, the relevant payment processor may share transaction confirmation data with 66wi to facilitate processing and reconciliation.
• Through KYC providers: Where 66wi uses third-party identity verification services to validate government-issued identification documents, those providers share verification outcomes (pass/fail) and data extracted from submitted documents.
• Through cookies and similar technologies: As described in Section 11 of this Policy.

5. How We Use Your Data

66wi processes your personal data for the following purposes:

• Account creation and management: To register, maintain, and secure your 66wi account, and to authenticate your identity at login.
• Identity and age verification: To verify that you are at least 18 years of age (21+ inside PAGCOR-licensed physical establishments) and that the information provided during registration is accurate, as required by applicable regulations.
• Payment processing: To process deposits and withdrawals via your chosen payment method, reconcile transactions, and prevent payment fraud.
• Game provision: To deliver the games and services available on the Platform, record game outcomes, calculate and credit winnings, and manage jackpot participation.
• Bonus and promotion administration: To award, track, and enforce the terms of promotional offers, including verifying wagering requirement fulfillment and detecting bonus abuse.
• Responsible gaming: To monitor gaming behaviour for indicators of problem gambling, apply account-level limits set by you, and enforce self-exclusion requests.
• Regulatory compliance and anti-money laundering: To comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), reporting obligations, and any requirements of gaming regulatory authorities.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent transactions, multi-accounting, collusion, and other forms of abuse or security threats to the Platform.
• Customer support: To respond to your enquiries, manage complaints, and resolve disputes.
• Service improvement: To analyse aggregated usage patterns, identify technical issues, and improve the performance and features of the Platform.
• Marketing communications: To send you promotional offers, bonus notifications, and updates about 66wi services — but only where you have opted in to receiving such communications. You may withdraw your marketing consent at any time through your account settings.

6. Legal Basis for Processing

Under the Data Privacy Act of 2012 and its implementing rules and regulations (IRR), 66wi processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil the contract with you — specifically, the Terms & Conditions governing your 66wi account — including account management, game provision, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine law, including age verification, KYC requirements, AMLA reporting, and regulatory record-keeping.
• Legitimate interests: Processing carried out for 66wi's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your privacy rights.
• Consent: Processing based on your freely given, specific, and informed consent — primarily marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Data Sharing

66wi does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances, and only to the extent necessary for each purpose:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers receive the transaction data necessary to process your deposits and withdrawals. These providers are subject to their own privacy policies and applicable financial data protection requirements.
• KYC and identity verification providers: Third-party providers used by 66wi to verify your identity and age receive the identification documents and photos you submit during the KYC process. These providers process data solely for verification purposes and are bound by confidentiality obligations.
• Game technology providers: Third-party game studios and live casino operators whose games are available on the 66wi Platform receive the game-session data necessary to deliver their games and calculate outcomes. They do not receive your financial data or full identity data.
• IT and security service providers: Third-party providers assisting with Platform hosting, cybersecurity, fraud detection, and technical operations may process technical data as part of their services. They are bound by data processing agreements with 66wi.
• Regulatory and law enforcement authorities: 66wi may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), law enforcement agencies, or other competent Philippine government bodies where required to do so by law, court order, or regulatory direction.
• Professional advisers: Legal counsel, auditors, and compliance consultants engaged by 66wi may access limited personal data in the course of their professional engagements, subject to professional confidentiality obligations.

8. International Data Transfers

Certain third-party service providers engaged by 66wi may process data in countries outside the Philippines. Where such international data transfers occur, 66wi takes reasonable steps to ensure that appropriate safeguards are in place to protect your personal data to a standard consistent with the requirements of the Data Privacy Act of 2012, including the use of contractual data processing agreements with receiving parties.

If you wish to obtain further information about the specific safeguards applied to any international transfer of your personal data, please contact 66wi at [email protected].

9. Data Retention

66wi retains your personal data for as long as your account remains active and for a period of five (5) years following account closure, unless a longer retention period is required by applicable Philippine law — including AMLA record-keeping obligations, which currently mandate retention of transaction records for five years from the date of the transaction.

Specific data categories may be retained for shorter or longer periods:

• Identity and KYC documents: Retained for a minimum of five years following account closure, in compliance with Philippine regulatory requirements.
• Gaming records: Retained for five years for regulatory audit purposes and dispute resolution.
• Technical logs: Retained for up to 12 months for security monitoring and incident investigation, then deleted or anonymised.
• Marketing preferences: Retained until you withdraw consent or close your account, whichever is earlier.
• Support communications: Retained for three years from the date of the last interaction for quality assurance and dispute reference purposes.

When your personal data is no longer required for any lawful purpose, 66wi will securely delete or anonymise it in accordance with our internal data disposal procedures.

10. Security Measures

66wi implements technical and organizational security measures appropriate to the nature and sensitivity of the personal data we process, including:

• 256-bit SSL/TLS encryption for all data transmitted between your device and 66wi's servers.
• Encryption at rest for sensitive personal data, including identity documents and financial account details, stored in 66wi's systems.
• Access controls limiting access to personal data to authorized personnel with a documented operational need.
• Multi-factor authentication for administrative access to systems holding personal data.
• Regular security assessments and penetration testing of the Platform's infrastructure.
• Incident response procedures for detecting, containing, and reporting data security incidents within the timeframes required by the National Privacy Commission.

11. Cookies & Tracking Technologies

66wi uses cookies and similar technologies on the Platform to enhance your experience, maintain session continuity, and collect technical analytics data. The following types of cookies are used:

• Strictly necessary cookies: Required for the Platform to function. These include session cookies that maintain your logged-in state while you navigate between game categories. These cannot be disabled without impairing the Platform's functionality.
• Performance and analytics cookies: Used to collect aggregated, anonymised data about how visitors use the Platform — such as which pages are most visited and where errors occur — to help 66wi improve the user experience.
• Functional cookies: Used to remember your preferences, such as game display settings and responsible gaming configurations, so you do not need to reset them on each visit.

66wi does not use third-party advertising cookies or cross-site tracking technologies that share your browsing behaviour with external advertising networks.

You may control cookie settings through your browser's preferences. Note that disabling strictly necessary cookies will affect Platform functionality, including the ability to maintain a logged-in session across pages.

12. Your Privacy Rights

Under the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by 66wi:

To exercise any of these rights, please submit a written request to 66wi at [email protected] with the subject line "Data Privacy Request." 66wi will acknowledge your request within 72 hours and aim to fulfil it within 15 business days, or within such extended period as may be permitted by applicable law for complex requests. We may need to verify your identity before processing your request.

13. Minors

The 66wi Platform is intended for adults only. You must be at least 18 years of age to register a 66wi account. 66wi does not knowingly collect personal data from individuals under the age of 18.

If 66wi becomes aware that personal data has been collected from an individual under 18 without verifiable parental consent, we will take immediate steps to delete that data and close the associated account. If you believe that 66wi may have inadvertently collected data from a minor, please notify us immediately at [email protected].

14. Changes to This Policy

66wi reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or the features and services available on the Platform. Material changes — those that significantly affect how your personal data is used or the rights available to you — will be communicated to registered players via email to the address on file or through a prominent notice on the Platform, at least 14 calendar days before taking effect.

Non-material changes (such as typographical corrections, clarifications, or administrative updates) may be made without advance notice. The "Last Updated" date at the top of this Policy will always reflect when changes were most recently made.

Your continued use of the Platform following the effective date of any revised Policy constitutes your acknowledgment of the changes. If you do not agree with any update, you may request account closure by contacting 66wi support.

15. Contact & Complaints

For all privacy-related enquiries, data access requests, or concerns about how 66wi handles your personal information, please contact us through the following channels:

• Email: [email protected] — please use the subject line "Data Privacy Request" for all privacy-related communications.
• Live Chat: Available 24 hours per day, 7 days per week, directly on the 66wi Platform at 66wi.club.
• Support Hours: 24 hours per day, 7 days per week, Philippine Standard Time.

If you are not satisfied with 66wi's response to a privacy complaint, you have the right to escalate your concern to the National Privacy Commission of the Philippines (NPC), the regulatory body established under the Data Privacy Act of 2012 to oversee data protection compliance in the Philippines.